1. We respect your privacy
Lead Group is committed to safeguarding the privacy of those who use its services. It, therefore, adheres to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This document explains what personal information Lead Group collects and how it is collected, used, disclosed and stored.
For the purposes of this document, “personal information” includes information about you where your identity is apparent or could reasonably be ascertained.
2. What personal information is collected?
Lead Group collects a range of personal information in order to provide its services to you. This information includes:
- Your Name;
- Your Postal Address;
- Your Email Address;
- Your Telephone Number;
- Your Work History;
- Your Citizenship and Visa Status;
- Your Qualifications; and
- Details Regarding Your Referees.
Some information that is requested is “optional” and some is “mandatory”. Where information is “mandatory”, you can choose not to provide the requested information, however, this may mean that we will not be able to introduce you as a candidate for roles being recruited by us and will not inform you of positions for which you may be suitable.
3. How do we collect your personal information?
Lead Group collects personal information from you directly when you interact with us electronically or in person, when you respond to surveys and when you respond to questions we ask of you.
We may also collect information about you when we speak to your nominated referees.
4. How do we use your personal information?
Lead Group uses the personal information it collects to provide you with information, updates and to provide you with our services. Specific examples of how your personal information may be used include:
- Assessing your suitability for work placements;
- Validating your work history (but we will discuss this with you first);
- Offering you career guidance;
- Undertaking pre-employment assessments that are required by potential employers;
- Informing you of possible work opportunities or other events such as training;
- Our direct marketing to you;
- Our management of any complaint, investigation or inquiry in which you are involved;
- Any insurance claim or proposal that requires disclosure of your personal or sensitive information;
- Any reference that we may obtain or give concerning your work; and
- In order to comply with our legal and statutory compliance obligations.
Lead Group may also use your information in order to improve the products and services we offer to you and to better understand your needs. We may make you aware of these new and additional products, services and opportunities.
Lead Group may also use your personal information to contact you by a variety of measures including, but not limited to telephone, email, sms or mail. If you do not wish to be contacted by Lead Group by any of these means, please contact us at firstname.lastname@example.org
5. To whom do we disclose your personal information?
We will disclose your personal information to potential employers and to referees nominated by you.
We reserve the right to disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect our business, the copyright, trademarks, legal rights, property or safety of Lead Group and our clients where we have reason to suspect that you have committed a breach of our terms and conditions or engaged in unlawful activity.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality.
Information that we collect is stored securely in Australia, but it may from time to time be transferred to potential employers who are located in countries outside of Australia.
6. How do we store your personal information?
Lead Group is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. How can you gain access to your personal information?
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. Can I make a complaint about privacy?
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to email@example.com
When you come to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
12. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Lead Group is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.